POD BackPOD Back
Guides
Plain-language guides for freight broker billing teams on collecting signed PODs from carriers, checking them, and billing loads sooner.
The freight billing process for brokers, step by step
The freight billing process at a small brokerage, from delivery to paid invoice, where loads get stuck waiting on paperwork, and how to keep them moving.
Freight billing software for small brokers: what to look for
How a small freight brokerage chooses freight billing software, what each kind of tool covers, and the questions to ask before you buy.
POD collection: getting missing PODs back from carriers
A broker billing desk's routine for POD collection, with when to ask the carrier, what to write, how often to follow up and when to pick up the phone.
The POD document: what a usable proof of delivery shows
What a signed POD document must show before a freight broker can bill the load, with a checklist for the billing desk and the problems to send back.
Rate confirmation: what a broker's rate con should contain
What a freight broker's rate confirmation contains, why each field matters to billing later, and how to keep rate cons clean so PODs and invoices match.
Get every signed POD back from your carriers, and bill sooner
Upload your rate confirmations or a delivered-loads CSV. After delivery POD Back emails the carrier's dispatch for the signed POD, follows up until it arrives, checks it, and sends billing a ready-to-invoice list.
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